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MetLife Hong Kong has received the Outstanding Use of Digital Technology Award at the 18th Capital Outstanding Enterprise Awards for its integration of insurance technology (insurtech) into its operations.
The award recognises MetLife Hong Kong’s harnessing of insurtech to make universal medical protection accessible to underserved groups. Through technology, the insurer has extended the scope of its medical protection plan to include people living with diabetes, a traditionally underserved group.
The firm has also partnered with Health2Sync to provide insurtech solutions for customers to better self-manage their health, offering bonuses such as discounted premiums to serve as incentives.
“We are honoured to receive this award that recognizes our continuous efforts in technological innovation,” said Lee Wood, MetLife Hong Kong CEO. “MetLife Hong Kong is committed to providing greater value for our customers. This Outstanding Use of Digital Technology Award serves as a great motivator and endorsement of our persistence and success in driving product service and excellence through leveraging data insights and digital technology.”
The Capital Outstanding Enterprise Awards, organised by Capital Magazine, recognises businesses in the Hong Kong and Greater China markets for various outstanding achievements in areas such as customer experience, use of technology, marketing effectiveness as well as product and service innovation.
