Generali GC&C appoints head of claims for Asia

Generali Global Corporate & Commercial (GC&C) has appointed Emma Ng as head of claims for Asia, effective Aug. 1. Ng will be based in the regional office in Hong Kong, directly reporting to Axel Roesner, head of GC&C Asia.

Emma joins Generali from Swiss Re Asia, where she was a claims expert. Prior to Swiss Re, Ng held various senior claims positions for insurance firms such as QBE, Marsh and Accette Insurance Management. She has over 18 years of experience in the claims management field.

“The appointment of Emma Ng as regional head of claims further reinforces our claims management capabilities, which represent a distinctive element of our value proposition where our clients are always at the centre,” Roesner said. “In her new role, Emma will strengthen our technical excellence and data analytics, further improving the customer experience, services and relationship-based advisory for our clients and brokers. We are constantly looking to provide greater value to our clients and demonstrate that they are in good hands.”

“I am very delighted to be joining Generali Global Corporate & Commercial and support the whole Asian team to continue offering our clients best-in-class solutions,” Ng said.