International re/insurance broker RFIB seeks to support its business growth with the appointment of IT Lab as its technology outsourcing and services partner.
The companies have reached an initial three-year outsourcing deal which will see IT Lab provide an end-to-end technology service, as well as core infrastructure and operational systems support.
The brokerage firm said the outsourcing deal will transform its central technology platform and will support its ambitious growth plans.
“With IT Lab we are able to migrate to a secure, scalable and flexible cloud service that will support our business as it grows,” said Paul Smith, RFIB chief information officer.
“Just as importantly, IT Lab will also enable RFIB’s IT team to move from running day-to-day infrastructure and operations to concentrate on value-adding technology services.”
The deal with IT Lab culminated several months of strategic planning by RFIB, which aimed to develop a technology operating model and outsourcing approach.
Commenting on the new partnership, IT Lab CEO Peter Sweetbaum said the company has been working to truly understand the strategic objectives and operational needs of the insurance broker.
“We are delighted to be working with RFIB… We look forward to providing an end-to-end technology service,” he said.
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