Insurers have warned clients against owning Samsung’s disastrous Galaxy Note 7 which could be invalidating their home insurance cover.
Speaking to the
Daily Mirror, a spokeswoman for the Association of British Insurers (ABI) said that customers should always follow product recall instructions issued by manufacturers.
“We would expect insurers to allow a reasonable amount of time for people to act but if an item is kept or used against a manufacturer’s advice and causes damage, there is a risk of insurance cover being invalidated,” the publication quoted the ABI spokeswoman as saying.
“Anyone with questions should speak to their insurer.”
According to insurance giant
AXA, insurance claims would be affected if policyholders keep using their Note 7s.
“If the customer ignored the safety warnings that they had been made aware of, then that could be considered reckless behaviour and may affect the claim being paid,” a spokesman for the insurer also told the
Daily Mail.
“If a customer follows all the safety instructions issued by the manufacturer then we would pay any claims that may arise from the faulty good,” he added.
The Note 7 was launched in August but Samsung suspended sales and announced a voluntary recall in September. It was discovered that a manufacturing battery defect had caused some of the phones to overheat, resulting in fires and explosions.
Following similar incidents involving the replacement phones, Samsung suspended the sales and announced a product recall worldwide yet again. The tech giant eventually discontinued the Note 7 and stopped its production.
According to the
Daily Mail, about 45,000 Note 7s had been sold in Europe, the majority in the UK.
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