In a bid to strengthen its role as the voice of financial services in New Zealand, the Financial Services Council (FSC) has made two new appointments.
FSC has appointed Haydee Stroud as head of member services, and Rachel Douglas as business manager.
FSC CEO Richard Klipin welcomed the two new appointees, saying: “these appointments mean we can move forward and deliver on our strategic plan in the market place.”
The FSC strategic plan has three core objectives: improving consumer outcomes; creating a sustainable financial services sector; and increasing professionalism and trust in the industry.
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The new team is mainly tasked with developing a strong member value proposition and core FSC capabilities, and working with the members of the industry body in dealing with the challenges of regulation, evolving consumer needs, under-insurance, and retirement savings adequacy.
Stroud has more than two decades’ experience in financial services in New Zealand and the UK, particularly in business development, strategy governance, and risk management. She was most recently head of strategy, planning and governance at Sovereign Assurance.
Douglas, who will be coordinating all FSC activities, brings to the team her experience in the financial services and consulting sectors.
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