EML's David Pickering says return-to-work discipline, not policy wording, is deciding accident and health claim outcomes in Australia
Daniel Wood Jul 30, 2026
Award-winning global tech provider on why underwriting's biggest tech opportunity lies elsewhere
Emily Douglas Jul 30, 2026
Unresolved storm claims are piling up faster than the industry can automate its way out
Roxanne Libatique Jul 29, 2026
A closing federal consultation has drawn out the structural tensions behind Australia's cyber framework
Roxanne Libatique Jul 29, 2026
A Royal Commission-era framework faces its second sunset review with no consensus in sight
Roxanne Libatique Jul 29, 2026
New research quantifies what major personal milestones are costing the economy – and the industry
Roxanne Libatique Jul 29, 2026
The lineup arrives as AI governance and workforce pressures converge on Australian insurers
Roxanne Libatique Jul 29, 2026
Commercial legal expenses insurance is gaining traction with Australian brokers
Jun 15, 2026
The broker-rated insurance technology providers delivering measurable impact across underwriting, claims, and distribution in 2026
Insurance Business reveals the top insurance employers in Australia and New Zealand for 2026 – the insurance companies whose own workforces voted them the best places to work, each rated 75% or higher across 21 workplace categories
Insurance is serious work, but the industry sure knows how to celebrate wins and have a good time
AFCA recorded 34,231 complaints in 2024–25. The number one issue was not coverage or price. It was communication. This report examines why the industry still calls that basic – and why the insurers that truly master it are pulling away from the rest.
Do they really deliver on speed, flexibility and claims service?
Unpacking the next decade of broking
A broker playbook for spotting water exposures
Cyber breaches are rising across Australia. Check out the real risks and smart solutions in this must-hear episode
